Refund Policy

Khurram Globals – www.khurramglobals.com

1. Overview

At Khurram Globals, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help. Please read our refund policy carefully to understand your rights and responsibilities.

2. Eligibility for Refunds

To be eligible for a refund:

  • You must contact us within [7, 14, or 30] days of receiving your order.

  • The item must be unused, in its original packaging, and in the same condition that you received it.

  • Proof of purchase (e.g., order confirmation or receipt) is required.

Certain items are non-refundable, including:

  • Custom or personalized products

  • Downloadable digital goods

  • Gift cards

  • Clearance or final sale items (unless defective)

3. How to Request a Refund

To initiate a refund, please contact us at:

📧 Email: khurram@khurramglobal.com
📞 Phone: +1(437) 882-1458
Please include your order number, the reason for the refund request, and any supporting photos if the item is damaged or defective.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or we sent the wrong item.

  • We recommend using a trackable shipping method for returns.

  • We are not responsible for returns lost in transit.

Return Address: Canada number and address 21 Hallcrown Court 
Brampton 
L6S 2A7
Khurram Globals

5. Processing Your Refund

  • Once we receive and inspect your return, we will notify you of the status.

  • If approved, your refund will be processed to your original payment method within [5–10] business days.

  • You will receive an email confirmation when the refund has been issued.

6. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank or payment account.

  2. Contact your credit card company or payment provider—it may take some time before your refund is officially posted.

  3. If you’ve done all of this and still haven’t received your refund, please contact us.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us.

8. Policy Updates

We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

9. Contact Us

If you have any questions about our refund policy, please reach out:
📧 Email: khurram@khurramglobal.com
🌐 Website: www.khurramglobals.com